Active Support Desk

Increase efficiencies with your customer support with Active Support Desk.
Active Support Desk is built to be flexible and customizable and includes scalable options to add integrated features for: ActiveSupport Desk

  • Ticket Tracking
  • Client Management
  • Support Team Management
  • Document Management
  • Project Management
  • Scheduling

Prioritize, manage and close an ever-increasing volume of requests all while tracking your team’s progress in real time.

Our B2B Version of Active Support Desk is customized for call centers who support external customers. It's more than a support ticketing system; it organizes communication & collaboration between your first line support team, management, and your customers. 

..and since we're on the topic of supporting customers, you'll find our's unmatched, and you're in the business!

Contact Us to learn more.

Find out why clients such as these turn to Active Support Desk everyday!

Active Support Desk Clients

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Digital Active clients speak about the advantages our online systems have brought to their organizations. View Video
"… the online tools created by Digital Active allow us to communicate with our members and other stakeholders at a higher level."
Mike Hansen, President of the Michigan Community College Association
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